Guide to making your reservation

Booking via internet :

By inputting your arrival airport and destination resort we are able to list the models and different classes of transfer types we can provide to your  selected destination. After choosing your preferred car, on the following pages you fill in our reservation form that includes your personal details, billing address information, any other requests you may have.

Once we receive your booking form we will send you a reply confirming your booking and include all the information that you will need to know.

FAQ

How do I locate my driver, vehicle or pickup point?

Before your flight arrival time one of our drivers will be waiting for you at the exit door of the arrivals hall and will be holding a board your name written on it. 

Does my private transfer drop me at the door of my accommodation?

Yes, we will drop you at the door of your hotel, apartment, villa or accommodation. (unless the road is too small for the coach to negotiate).

Airport - What happens if I can not find my driver at the airport?

Firstly call our emergency telephone number 0090 532 200 5497

What about if flight delays?

Your driver will be informed and collect you at the new time of arrival.

General - I have lost my luggage, can you collect it for me later?

All the airlines have handling agents. They will organise for any luggage to be forwarded to your resort address.

Payment

We use PAYPAL payment system that means after filling your reservation and personal informations we migrate you to PAYPAL website to final the payment and your reservation.

Reservation - Can I have a refund?

Once we receive the credit card confirmation from bank, the amount debited is not refundable.  

Reservation - Can I change the date of my transfer?

Yes, subject to availability and our terms and conditions.

I decided to book a holiday at last minute and need a transfer?

Online bookings can normally be made 48 hours prior to departure. If you email info@drive2villa.com we will check availability with our agents and advise you by return e mail.

Reservation - Can I have a receipt?

Your email or fax confirmation is your receipt.

The Transfer - How do I confirm my resort pickup time?

If you have a private transfer this will normally be confirmed to you prior to departure by email. For shuttle transfers you will be provided with a reconfirmation number that you will need to ring 24 hrs prior to your departure from resort.

What currency are your rates in?

All prices are quoted in GBP (English Pounds) and charged in Turkish Lira.

The Transfer - I have lots of luggage, a mountain bike, golf bags electric wheel chair etc. Will there be room?

Each passenger has an obligation to inform us of such items by email or fax and we will make the necessary arrangements. However extra charges may be applicable.
 

The Transfer - Can we stop off at the supermarket on route?

Depending the transfer time, driver will stop for supermarket or refreshment break.

The Transfer - Is the transfer direct or do we stop en route?

Private transfers are direct, door to door.

The Transfer - Does the driver speak English?

All drive2villa.com drivers speak English. Occasionally we are obliged to use a local firm, in which case we cannot guarantee the driver will speak good English.

The Transfer - Do I have to share a vehicle with other people?

No, All our services are private transfer.

Resort - I do not have a resort address, can you drop me off at the tourist office?

If you do not specify a resort address, you will be dropped off and picked up at the tourist information office. If you wish to change this you must inform us by email or telephone.

Is it safe to book online?
Yes it is please check the status of our SSL certificate.